MICA Hosts a Panel Discussion on Social Media, Artificial Intelligence, and the evolution of Strategic Marketing and Branding

MICA, Ahmedabad, recently hosted a panel discussion on Strategic Marketing &  Branding, featuring prominent industry leaders. The panel included Mr. Premchand  Chandrasekharan, Partner at Avalon Consulting and CXO Coach; Ms. Neha Singh, Founder and  Creative Director of Moron Design; and Mr. Piyush Chowhan, Co-Founder & CTO of SehaaOnline,  former CSO of Arvind Brands, and ex-CIO of Lulu Group. Eminent panelists shared their insights  on strategic marketing and branding, the role of technology in marketing, and the importance of  design thinking. 

The panel explored the impact of social media on brand positioning strategies, where Mr. Premchand Chandrasekharan, Partner at Avalon Consulting and CXO Coach, emphasized the  importance of balancing long-term brand-building efforts with short-term performance marketing  goals. He discussed how businesses should critically evaluate their investments across the customer  decision-making journey, their marketing funnel, and the role of influencers creating niche  segments within the market. 

The focus of the discussion then shifted towards the evolving nature of brand positioning in the age  of social media. Ms. Neha Singh, Founder and Creative Director of Moron Design, highlighted the  shift from linear to agile consumer purchase funnels and explained the significance of Return on Ad  Spend (ROAS) which is gaining more weight than traditional ROI metrics. She also touched upon  the declining effectiveness of influencer marketing, emphasizing the importance of authenticity in  brand messaging. Ms. Singh's insights into design thinking underscored the need for consistency  and a comprehensive, 360-degree approach to brand strategy.

Mr. Piyush Chowhan, Co-Founder & CTO of SehaaOnline, former CSO of Arvind Brands, and  ex-CIO of Lulu Group concluded the session by addressing the integration of technology in  marketing. He talked about the balance between automation and maintaining a personal touch in  customer interactions, stressing the role of AI-driven personalization techniques in e-commerce.  Mr. Chowhan also discussed ethical data use, AI-enabled live shopping, and the importance of  omnichannel customer experiences in shaping the future of marketing strategies. 

Overall, the key topics included the impact of social media on brand positioning strategies, the  strategic use of influencer marketing in niche markets, and balancing automation with a personal  touch in customer interactions. The discussion also focused on AI-driven personalization techniques  in e-commerce marketing, the future of AI-driven data analytics in shaping brand strategies, and  how UX design influences brand perception in an increasingly AI-driven world. 

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